What Are Virtual Insurance Adjusters?

We’re living in the future we thought about when we were kids. Everything is readily available online or at the tips of our fingers. Not only that, but no matter what your job is, you can probably do it from home. The same goes for virtual claims adjusting. So, who are these virtual insurance adjusters? They are exactly the same as regular adjusters, except there are some benefits to the way they do their jobs. Their claims handling may not lie in piles of visible paperwork. Let’s talk about what their jobs look like and if there are any drawbacks.

What Does Virtual Adjusting Look Like?

All insurance adjusters have a list of duties. When they don’t need to make on-site evaluations, they can perform these duties from the comfort of their home. That’s precisely what virtual adjusting is about. Think of it as web-based claims management that you can do at any time.

The work virtual adjusters do is no different from what regular adjusters do. They will interview the insured, gather information through secure channels, consult with experts, decide amounts, etc., except remotely, so there’s no need for anyone to be inconvenienced by going anywhere.

Doing this from the comfort of your home might even motivate some people to file claims because sometimes things can be left unresolved. Additionally, virtual adjusting is much faster, resulting in way more claims being resolved within a short time frame. 

Are There Any Drawbacks?

The insurance industry can often be overwhelming and cause burnout. It’s not guaranteed that you won’t burn out working from home, but it’s less likely to happen. Why? That’s simply because you’re able to make yourself feel more comfortable. So, independent adjuster or not, this is surely the way to go about doing your work.

When it comes to drawbacks, this job seems to have none but one. The only thing that can be an inconvenience is learning how to use certain software if you’re not tech-savvy. Even still, any software is always user-friendly and cloud-based. That can offer additional comfort and security.

Also, while working online can make you feel like you can tackle a bigger workload, it might be wise to take a break every now and then to avoid overburdening yourself.

Become a Licensed Adjuster with 2021 Training

If a job like this sounds up your alley, be sure to check out our courses. If you worry about the tech-savvy aspect of the job, we also offer adjuster software training. Our courses are easy and comprehensible, allowing you to understand and go through them with ease.


2021 Training gives you a convenient online format of learning and training new adjusters for any challenges they can face. You should know that you need to renew your license every once in a while, too, but we have you covered with our CE courses. Contact us if you need assistance or with any questions you might have.