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One Instructor. Real Field Experience. Your Adjuster License — Online.

Dave Kaltenbach has trained over 15,000 insurance adjusters since 2008 — a working adjuster, Level 3 Xactimate Certified, and former president of the National Association of Catastrophe Adjusters. Not a narrator. Not a rotating cast. One instructor who teaches from the field.

TEXAS

Get Licensed in Texas

State-approved course for your Texas all-lines adjuster license.

FLORIDA

Get Licensed in Florida

State-approved course for your Florida all-lines adjuster license.

This isn't a slide deck read by a stranger.

The flood where cobwebs on the floor joists proved the water never reached the first floor.

The roofer who tarped two-thirds of a roof and hammered nails every two feet to manufacture damage.

The homeowner whose entire front yard drained to her door — and couldn’t understand why her 15-year policy wouldn’t cover it.

ADJUSTER: D. KALTENBACH STATUS: CLOSED — LESSON TAUGHT

Most adjuster courses are built by instructional designers who’ve never climbed on a roof. You watch someone narrate slides for 40 hours, take a test, and hope for the best when you get your first claim.

Dave teaches every course himself. He uses real claims he actually worked — not hypotheticals from a curriculum binder.

Those aren’t made up. They’re the reason students pass their exams on the first attempt and show up to their first deployment knowing what to do — not just carrying a certificate.

Filed by Students

What students say

Real reviews from adjusters.

Jordan Gordon
I believe the Florida Smart Start Package has been phenomenal. I have gained a wealth of knowledge that will make me more deployable and more of an asset for whomever I work for. Beyond the knowledge, as a result of taking this course, I have acquired my Florida 70-20 License and I am also Level 1 and Level 2 certified in Xactimate, thanks to Dave Kaltenbach and his Xactimate course. If your new to the field of adjusting or have never written a claim before. I highly recommend the Florida Smart Start Package!
Scotty K
Great online course to get your adjusting license. The course was very informative, and I had no issues passing the Exam.Customer Service responds promptly to any questions. I couldn't find the email with my log-in credentials and Customer Service responded to my email right away at 8:30 pm. They email your certification of completion promptly once you complete the course. They have videos to walk you through how to submit your application to the state.Glad I went with 2021 Training and wouldn't hesitate to recommend them to anyone else wanting to get their adjusting license.
Nolberto Paniagua
I took three courses with 2021 training over the past 3 yrs to get my CE hours and I was very pleased with how well everything was easy to use and how Dave the instructor was very detailed in explaining how to use Xactimate and its resources. I would definitely recommend this training to anyone looking into becoming an IA. I have already shared this training with friends and colleagues and they have joined the training. On another note: I have contacted Mrs. Cherie Kaltenbach a few times to help answer and help me navigate thru some clarifications and she was very quick to respond and help thru my next steps. Again, Very great classes and training to take!!!
Maria Ayesta
This is the best training I have done. The trainer on each class is very clear and has a lot of patience explaining everything. I am bilingual and I mostly think in Spanish and I passed my test. I highly recommend 2021 training they are affordable. You can study at your own pace and if you have questions Cherie is WONDERFUL. This has been the best experience ever!
Nick Beaumont
2021 is a great resource for adjusting beyond the courses/education. The courses are very instructional and easy to follow. The straight forward instruction makes content easy to learn and retain. Cherie and the staff will talk to know you and learn your particular needs. They will then direct you in the best way to move forward with your education. They are also quick to respond and assist you in any way until course completion and assist you in the licensing process. You will be served well by 2021 for all your educational and licensing needs.
Brian Graham
I purchased the bundle containing Xactimate / Pre-Licensing / Practical Adjusting. The courses each have the right balance of PowerPoint style presentation with the instructor casually talking you through the information. Dave’s explanations are clear and thorough. There’s also quizzes throughout so you can confirm your understanding of the content before moving on to the next section. I was able to pass the state exam on my first attempt. I would highly recommend 2021 Training to anyone looking to learn more about the insurance industry.
Gavin L
I will be recommending to everyone I know who is interested in getting an adjusters license in Texas. The online class was great. I thought it was better than other online instructional classes I have taken. What really stood out though was the customer service! The one time I had a technical issue, even though it was on my end, I got a quick and helpful response. Even after I finished the course, when I called in they were very helpful. I plan on using them in the future for my CE credits. I can't complement them enough.
Shelby Weaver
I had looked into some other schools however 2021 was quick to get back to me and answer any questions i had. Cherie was very helpful and kind and showed a great level of customer service, the courses were very well explained and easy to understand. I would highly recommend anyone looking to become an Adjuster or even just thinking about it. Give them a call, there customer service was mostly why i chose them and they have great prices aswell! I will continue to use in the future!
Erin Douglass
With so many options to chose from I can assure you that you will not regret this decision!! I will be a customer for Life!! They have a large selection of classes and I found them very informative and engaging at the same time. Cherie also went over and above to make sure my CE credits posted in time (I waited until the very last minute with my home license expiring on 10/31). Cherie even checked to make sure that it was showing that I was in compliance. Trust me it’s worth every penny!!
Jared Bladen
I am brand new and just getting started in the world of adjusting. I took the Practical Adjusting course online and I was very pleased with the instructor Dave and the information I received. I also took the online Xactimate training course and I've gone from never using the software to very confident using it. Great courses, would highly recommend to anyone.
Omar Ali
When I decided I wanted to become a Claims Adjuster, I looked at many online programs and nothing comes close to 2021 Training (cost, courses, service, testing). I was a little worried b/c I wasn't really able to find reviews for it but believe me its the best and not to mention the great service. The gentleman giving the lecture isn't boring and gives plenty of examples. After you're done with the courses then you can take the test on the 2021 site. Make sure you do the course study guide while listening to the lectures and you should be fine. I also called in a few times b/c I had questions on filling the application and they helped guide me. Service was great as well.

Free Xactimate Training Demo

Get certified in Xactimate with adjuster-focused training taught by a Level 3 Certified Instructor — and earn up to 15 CE credits while preparing for your Level 1 and Level 2 exams.

Take The First Step to Become an Insurance Adjuster Today

Becoming an insurance adjuster is easier than you think, and 2021 Training offers step-by-step guides and courses to help you accomplish your goals. Your new career is just around the corner, sign up today and get started! Contact us today or see how our frequently asked questions can help you.

Get Ready For The Next Big Storm

We’ve lowered our prices to make it easier for you to get licensed and start helping those affected by the storms. Take advantage of hurricane season savings now to begin your career and assist those who are facing the aftermath of severe weather.

Texas Pricing

Learn more about getting your Texas Adjuster Insurance License.

All plans include a money-back guarantee and lifetime course access.

About Us

Real World Insurance Adjuster Training

Our experienced adjusters make your licensing journey easy as 1-2-3.

2021 Training was founded with one purpose in mind: to train new insurance adjusters in a way that would prepare them for the real-world challenges they would face, in a convenient online format. Even down to Continuing Education for years to come, we’ve got you.

To make your research a bit easier, we’ve compiled some of the most commonly asked questions that we get from prospective students who hope to become successful insurance adjusters. Check out the guide to get all of the information you need to get started.

Not a Resident of Texas or Florida? No Problem!

Claim Texas or Florida as your “home state” and begin your new insurance-adjusting career today!

For residents of Colorado, District of Columbia (Washington D.C.) , Illinois, Kansas, Maryland, Missouri, Nebraska, New Jersey, North Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, Virginia, and Wisconsin, claim Texas or Florida as your “home state” and you too use our packages for Online Insurance Adjuster Licensing and begin a new career today! Here is a guide detailing more information about insurance adjuster license state reciprocity. 

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WHAT MAKES THIS DIFFERENT

One instructor, every course.

Dave teaches pre-licensing, Xactimate, Practical Adjusting, and Construction Basics. You don't get handed off between modules.

Field stories, not filler.

Every concept gets grounded in a real claim. You learn how to make judgment calls in the gray areas where the textbook stops being useful.

Level 3 Xactimate Certification.

Your Xactimate training comes from someone the software company certified to teach others.

Price that respects your situation.

Live classrooms cost $2,000-$3,000+. The full Smart Start here is $408.

15,000+ adjusters since 2008.

We were doing this before most schools knew online training was an option.

Pick your state. Start tonight.

Dave’s teaching. Cherie’s got your questions. 90 days to finish at your own pace. We have streamlined the licensing process to make it easy for you to start your new career as a licensed insurance adjuster in Texas or Florida.

TDI PROVIDER #65959 · PLANO, TX HEADQUARTERS